Privacy Policy

Effective Date: October 2, 2024

Priority 1 Digital Studio & Design LLC (“we,” “our,” “us”) is committed to protecting your privacy and ensuring that your personal information is handled responsibly and transparently. This Privacy Policy outlines the types of information we collect, how it is used, and the rights you have under applicable laws, including the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA).

1. Information We Collect

We collect the following categories of personal information:

• Contact Information: Email addresses, first and last names, phone numbers, and mailing addresses (including city, state, and zip code).
• Social Media Information: Usernames and profiles for platforms like Facebook, Instagram, LinkedIn, and others, if voluntarily provided.
• Internet Activity Information: Data related to your interactions with our website, including browsing information collected through Google Analytics.
• Payment Information: We process payments through Stripe, which may collect your billing details, such as your name, billing address, and payment method.
• Marketing Information: Information collected through email marketing platforms like Constant Contact, including subscription preferences and interaction with
email content.
• reCAPTCHA Information: We use Google’s Invisible reCAPTCHA to protect our site from fraudulent activities, which may collect information for security purposes.

2. How We Collect Information

We collect personal information through:

• Direct Interactions: When you provide your information via forms on our website, email correspondence, or phone calls.
• Automated Technologies: When you interact with our website, we collect internet activity information using cookies, tracking pixels, and Google Analytics.
• Third-Party Platforms: We may receive information from third-party platforms such as Stripe for payment processing and Constant Contact for email marketing.

3. Use of Personal Information

We use your personal information for the following purposes:

• To provide and manage our digital marketing services.
• To communicate with you regarding your account, services, and inquiries.
• To send you marketing communications (with your consent) through Constant Contact.
• To process payments through Stripe securely.
• To analyze website performance and user behavior through Google Analytics to improve our services.
• To protect our site and users from fraudulent activity using Invisible reCAPTCHA.

4. Sharing and Disclosure of Information

We do not sell, share, or disclose your personal information to any third-party entities, except for service providers that help us perform essential business operations (e.g., Stripe for payment processing, Constant Contact for email marketing, and Google for analytics and security purposes), Third Party Fulfillment Companies for fulfilling marketing services. These third parties are required to protect your information and use it solely for the services they provide to us.

If you are a California resident, you have the following rights:

• Right to Know: You have the right to request information about the categories of personal information we collect, the purposes for which we use it, and any third parties with whom we share it.
• Right to Access: You may request a copy of the personal information we hold about you.
• Right to Delete: You have the right to request the deletion of personal information, subject to certain exceptions (such as information required for ongoing business transactions).
• Right to Opt-Out: While we do not sell personal information, you have the right to opt-out if we were to do so in the future.
• Right to Correct: You may request the correction of any inaccurate personal information.

To exercise any of these rights, please contact us using the information provided in Section 7 below. We will verify your request to ensure we protect your privacy.

6. Data Security

We take the security of your personal information seriously. We implement reasonable security measures to protect your data from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

7. Contact Information

If you have any questions or concerns regarding this Privacy Policy or wish to exercise your privacy rights, you can reach us at:
Email: jroberts@priority1digitalstudio.com
We are committed to addressing your privacy-related inquiries and requests in a timely manner.

8. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. When we make updates, we will revise the “Effective Date” at the top of the policy. We encourage you to review this policy regularly.